ph111 Terms & Conditions — Please Read Carefully

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute the complete legal agreement between you ("Player", "User", "Account Holder") and ph111 ("Platform", "We", "Us") governing your access to and use of the ph111 online casino and sports betting platform accessible at ph111.onl and all associated sub-pages and services (collectively, the "Service").

By completing the registration process, accessing your account, or placing any wager on ph111, you confirm that you have read these Terms in their entirety, that you understand and accept them, and that you are legally capable of entering into a binding agreement under applicable law. If you do not accept these Terms, you must not register an account or use the Service.

2. Eligibility and Age Verification

Use of ph111 is restricted to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age. ph111 is strictly an adult platform and enforces a minimum age of 21, which is stricter than the statutory minimum in many jurisdictions. Age is verified through our KYC process.
• You must be a resident of Bangladesh and accessing the Service from within Bangladesh. ph111 does not accept registrations or gameplay from any country or jurisdiction other than Bangladesh.
• You must not be a current employee, contractor, director, or officer of ph111, nor an immediate family member of any such person, for the duration of their employment or engagement with the platform.
• You must not have been previously excluded, suspended, or have had your account closed by ph111 for a breach of these Terms, unless ph111 has explicitly restored your access in writing.
• You must be acting on your own behalf and not as an agent or nominee for any other person or entity. Registering an account on behalf of a third party is strictly prohibited.

ph111 reserves the right to request documentary evidence of eligibility at any time, including but not limited to a copy of your National Identity Card (NID), passport, or utility bill. Failure to provide satisfactory documentation within a reasonable time may result in account suspension or closure and forfeiture of pending withdrawals.

3. Account Registration and Management

To access ph111's paid services, you must register a player account. The following rules apply to account registration and ongoing management:

• Each player may hold only one (1) account. If ph111 discovers that you hold more than one account — including accounts under a different name, mobile number or identity — all accounts will be suspended, all pending withdrawals cancelled, and any bonus winnings derived from the duplicate accounts will be forfeited in full.
• You must provide accurate, current, and complete information at the time of registration. This includes your full legal name as it appears on your National Identity Card, your active Bangladeshi mobile number, your date of birth, and a valid password of your choosing. You must keep your account information current and notify ph111 of any changes.
• You are solely responsible for maintaining the confidentiality of your account credentials. ph111 will not be liable for any loss or damage arising from your failure to keep your username and password secure. Do not share your login details with any third party under any circumstances.
• ph111 reserves the right to refuse, suspend, or close any account at its sole discretion, including where it suspects fraudulent activity, terms violations, or where regulatory compliance requires it to do so. In such cases, any real-money balance remaining in the account (after deducting any bonus-derived funds) will be returned to the player following a completed KYC review.

4. Deposits and Withdrawals

ph111 processes all deposits and withdrawals through supported Bangladesh mobile financial service (MFS) providers and bank transfer channels. The following financial terms apply:

• The minimum deposit amount is ৳100. Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your ph111 account balance within minutes of successful MFS transaction confirmation. ph111 does not charge a platform fee on deposits, but your MFS provider may apply their standard transaction charges.
• Withdrawals are processed only to the same payment method and wallet number used to make the corresponding deposit. This policy is applied to prevent money laundering and ensure that funds return to the verified account holder. ph111 does not process withdrawals to third-party wallets or bank accounts not registered in the player's own name.
• Withdrawal requests require completion of KYC verification before they can be processed. Players who have not submitted and passed KYC may deposit and play, but cannot withdraw until their identity is verified. KYC documentation required includes a clear photograph or scan of your NID or passport and a recent proof of address.
• ph111 reserves the right to delay or withhold withdrawals pending verification of the player's identity, the source of funds, or the legitimacy of betting activity, in accordance with our anti-money laundering (AML) obligations. This may include requesting additional documentation.
• Deposits made in error or through suspected fraudulent transactions may be reversed without notice. Players are advised to contact ph111 live support immediately if they notice any unauthorised transaction on their account.

ph111 does not accept cash deposits, cryptocurrency transactions, or payments from credit cards issued by third parties. All accepted payment channels are listed in the cashier section of your ph111 account.

5. Bonuses and Promotions

ph111 offers welcome bonuses, reload bonuses, free spins and other promotional incentives to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms stated at the time of the individual offer:

• Bonus funds are credited to your ph111 account as a separate bonus balance. Wagering requirements (rollover conditions) must be satisfied in full before any portion of the bonus balance — or winnings derived from it — can be transferred to your real-money balance and requested for withdrawal. The applicable wagering requirement for each offer is stated clearly at the point of claim.
• ph111 reserves the right to withdraw or modify any bonus offer at any time prior to the offer being claimed by a player. Once a bonus has been credited to a player's account, the terms applicable to that bonus at the time of crediting remain in effect.
• Bonuses are non-transferable and may not be exchanged for cash directly without completing the applicable wagering requirement. Players may not use bonus funds to place bets that hedge positions or guarantee a profit regardless of outcome.
• ph111 may at its sole discretion decline to offer a bonus to any player, revoke a bonus that has not yet been claimed, or void a bonus and associated winnings if it reasonably suspects that the bonus is being claimed in bad faith, through multiple accounts, or in violation of these Terms.

Seasonal and event-specific promotions (such as those tied to BPL, IPL or T20 World Cup matches) may carry additional terms specific to those events. These additional terms are published with the relevant promotion and form part of these Terms by reference.

6. Player Conduct and Prohibited Activities

As a condition of using ph111, you agree not to engage in any of the following prohibited activities. Engaging in prohibited activities may result in immediate account suspension, cancellation of pending withdrawals, and forfeiture of all balances held in the account:

• Registering more than one account on ph111, or registering on behalf of another person for the purpose of claiming bonuses or circumventing account restrictions.
• Using automated software, bots, artificial intelligence systems, scripts, or any other non-human means to access or interact with the ph111 platform, place bets, or manipulate game outcomes.
• Engaging in any form of collusion with other players, or any activity designed to gain an unfair advantage over the platform or other players — including but not limited to chip-dumping in poker or coordinated live casino wagering patterns.
• Attempting to exploit any software bug, glitch, or error in the ph111 platform to gain a financial advantage. Any winnings derived from a known or suspected software error are void and must be returned to ph111.
• Using ph111 for any money laundering, terrorist financing, fraud, or other illegal purpose. ph111 is required to report suspicious transactions to relevant authorities and cooperates fully with law enforcement investigations.

ph111 employs automated fraud detection systems that monitor betting patterns, deposit and withdrawal frequency, and login activity in real time. Where these systems flag unusual activity, ph111 may place a temporary hold on your account pending manual review. ph111 will notify you of any such hold via your registered mobile number.

7. Game Rules and Betting

All games available on ph111 are governed by their individual game rules, which are accessible within each game's interface. By participating in any game, you agree to be bound by those game-specific rules in addition to these Terms. The following general betting rules apply across all game categories:

• Bets placed and confirmed by a player are final and cannot be cancelled or amended after confirmation, except in circumstances where ph111 determines that the game or market was offered in error.
• ph111 reserves the right to void any bet or game round where a technical fault, network disruption, or RNG malfunction affected the integrity of the outcome. In such cases, the bet stake will be returned to the player's account within 24 hours.
• Minimum and maximum bet limits apply per game and per market. These limits are displayed within each game or betting market interface. ph111 reserves the right to adjust limits at any time without prior notice.
• Results for live dealer games are determined by the physical outcome at the game table, recorded by multiple cameras and audited independently. Results for RNG-based slots and table games are determined by certified random number generation software and are not influenced by bet size, previous outcomes, or any other variable.

For sports betting markets, if a match or event is postponed, abandoned, or cancelled after wagering has opened, ph111 will apply the settlement rules relevant to the specific sport and market type. These rules are accessible within each sports betting market. In most cases, abandoned pre-match bets are voided and stakes returned; in-play bets already settled prior to abandonment stand as settled.

8. Responsible Gaming

ph111 is committed to providing a safe gaming environment and takes its responsible gaming obligations seriously. The following tools and policies form part of ph111's responsible gaming framework:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits via their account settings. Once set, a limit reduction takes effect immediately. A limit increase requires a 48-hour cooling-off period before it becomes active.
• Session time reminders: Players may enable session time notifications that alert them when they have been actively playing for a set duration. These reminders are available in account settings and are recommended for all players.
• Self-exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 6 months, or permanent exclusion. Self-exclusion requests are processed by ph111 support within 24 hours. During a self-exclusion period, the account is locked and no deposits, bets, or logins are permitted.
• ph111 will not market directly to any player who has active self-exclusion in place. If you receive a promotional communication from ph111 during a self-exclusion period, please report it to ph111 support immediately.

9. Intellectual Property

All content on the ph111 platform — including but not limited to software, source code, databases, text, graphics, user interface design, logos, icons, photographs, audio clips, game assets, and the selection and arrangement of content — is the exclusive property of ph111 or its content licensors and is protected by applicable intellectual property law.

• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ph111 platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to copy, modify, distribute, sell, sublicense, or create derivative works from any ph111 content.
• The ph111 brand name, logo, and associated trademarks are the exclusive property of ph111 and may not be used, reproduced, or incorporated into any third-party material without prior written consent from ph111.
• Game content provided by third-party software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of those providers and is subject to their respective licensing terms. ph111 accesses this content under valid licensing agreements.

Any unauthorised use of ph111 content constitutes a breach of these Terms and may constitute an infringement of applicable intellectual property laws, which ph111 will enforce through all available legal remedies.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ph111 shall not be liable to any player for: (a) any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use the Service; (b) loss of profits, revenue, data, goodwill, or other intangible losses; (c) any interruption, suspension, or termination of the Service; or (d) any failure or delay in performing ph111's obligations caused by events outside ph111's reasonable control, including telecommunications failures, government action, or force majeure events.

ph111's total aggregate liability to any player for any claim arising out of or in connection with these Terms or the Service shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim, or ৳5,000, whichever is greater. Nothing in these Terms limits or excludes ph111's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11. Privacy and Data Protection

ph111 collects, processes, stores, and protects personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By creating a ph111 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

• ph111 uses SSL encryption to protect data transmitted between your device and our servers. Your financial data, including bKash and Nagad wallet numbers and transaction histories, is stored in encrypted form and is not shared with third parties except as required for payment processing or legal compliance.
• ph111 may share player data with third-party service providers strictly for the purposes of payment processing, fraud prevention, KYC verification, and regulatory compliance. All such third parties are bound by confidentiality agreements and are prohibited from using player data for any purpose other than the specific service they provide to ph111.
• Players have the right to request a copy of the personal data ph111 holds about them, to request correction of inaccurate data, and to request deletion of their data subject to applicable legal retention requirements. To exercise these rights, contact ph111 support at [email protected].

12. Amendments to These Terms

ph111 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, ph111 will notify registered players via SMS to their registered mobile number at least 7 days before the changes take effect. The updated Terms will be published on this page with a revised "Last updated" date.

Your continued use of ph111 after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Service and contact ph111 support to arrange closure of your account and return of any real-money balance.

13. Termination

Either party may terminate the player's account and end the agreement governed by these Terms. Players may close their account at any time by contacting ph111 live support. ph111 may close a player's account immediately and without prior notice where it determines that the player has breached these Terms, has provided false information during registration, is engaging in fraudulent activity, or where closure is required for regulatory compliance.

Upon termination for any reason, ph111 will process a final withdrawal of any verified real-money balance to the player's registered payment method, subject to completion of any outstanding KYC requirements and the absence of any pending fraud investigation. Bonus balances and bonus-derived winnings are forfeited upon termination where the applicable wagering requirement has not been satisfied.

14. Governing Law and Disputes

These Terms and any dispute, claim, or matter arising out of or in connection with them shall be governed by and construed in accordance with applicable law. ph111 operates its platform as a digital service accessible in Bangladesh and intends its operations to comply with applicable Bangladeshi law to the extent required.

In the event of a dispute between a player and ph111 regarding a bet outcome, game result, account decision, or payment, the player should first contact ph111 live support and allow ph111 a reasonable opportunity to resolve the matter informally. If the matter cannot be resolved through support, the player may escalate their complaint in writing to [email protected]. ph111 will acknowledge written complaints within 5 business days and endeavour to provide a final response within 28 days.